Welcome to our online knowledge base

This knowledge base has been compiled by the Datel (US) support team and contains the questions most frequently asked by our customers.

To get started, simply choose a console from the navigation menu. When you click on a sub menu item you will then be taken to the most frequently asked questions for that topic; it's that simple!

If you find you still have questions after reading through, or your question was not covered by the database, please contact us using the "Still Need Help" option on the navigation menu.

If using the "Still Need Help?" option & are using a 3rd party email provider, please add support@dateldesign.com to the "Approved Sender's" list. If you do not, some email providers, like Yahoo, will mark responses as SPAM and you will not receive them.

- Datel Technical Support Team

NON US RESIDENTS:.

If you are located outside of the United States & Canada, please visit the appropriate support section of codejunkies.com for assistance with the products found in your region. It may also be useful to contact the UK Tech Support team at support@codejunkies.com.