This knowledge base has been compiled by the Datel (US) support team and contains the questions most frequently asked by our customers.
To get started, simply choose a console from the navigation menu. When you click on a sub menu item you will then be taken to the most frequently asked questions for that topic; it's that simple!
If you find you still have questions after reading through, or your question was not covered by the database, please contact us using the "Still Need Help" option on the navigation menu.
If using the "Still Need Help?" option & are using a 3rd party email provider, please add firstname.lastname@example.org to the "Approved Sender's" list. If you do not, some email providers, like Yahoo, will mark responses as SPAM and you will not receive them.
- Datel Technical Support Team
If you are located outside of the United States & Canada, please visit the appropriate support section of codejunkies.com for assistance with the products found in your region. It may also be useful to contact the UK Tech Support team at email@example.com.
Please read the important note, "DSi System Sotware v1.4.5 Compatibility Update", regarding the January, 2013 system softwre update.
Datel has learned that the Action Replay platform is affected by the September 20th, 2012 software update (4.4.0-10). After upgrading your Nintendo 3DS console to 4.4.0-10 or above, you will need to update your 3DS compatible Action Replay using the link supplied below.
Please read this important information regarding June 20th, 2012 Xbox 360 dashboard update.